Can I see the demo before purchasing?

A: Yes, we offer a demo to help you understand the features and capabilities of our system before making a purchase.

Can I use your system on different devices?

A: Yes, our system is designed to be accessible across multiple devices, ensuring you can use it seamlessly wherever you are.

Can I cancel my subscription at any time?

A: Yes, you can cancel your subscription at any time.

Is there an additional discount when paid annually?

A: Yes, we offer an additional discount for customers who choose to pay annually. By opting for an annual subscription, you can benefit from a significant cost saving compared to the monthly payment plan.

I have an issue with my account

A: If you are experiencing an issue with your account, please follow these steps to resolve it:

1. Check the Help Center: Visit our Help Center or FAQ section on our website for common issues and their solutions. Many common problems can be resolved quickly by following the provided guidelines.
2. Contact Customer Support: If you cannot find a solution in the Help Center, please contact our customer support team. You can reach us through:
3. Email: Send an email to our support team at support@plambindia.com with a detailed description of the issue.
4. Phone: Call our customer support hotline at +91 87663 78125 for immediate assistance.
5. Live Chat: Use the live chat feature on our website to speak directly with a support representative. WhatsApp

B:  Provide Necessary Information: When contacting customer support, please provide the following information to help us resolve your issue more efficiently:

1. Your account username or email address.
2. A detailed description of the problem you are facing.
3. Any error messages you have received.
4. Steps you have already taken to try to resolve the issue.

C: Follow-Up: Our support team will investigate the issue and provide you with a solution as quickly as possible. If additional information or steps are required from you, please respond promptly to ensure a swift resolution.

What happens if I don’t renew my license after one year?

A: As a software development service provider, if you do not renew your license after one year, several things may occur:

1. Service Interruption: Access to the software and its features may be suspended or limited. This means you might not be able to use the software or any of its functionalities until the license is renewed.
2. Data Access: You may lose access to any data stored within the software. Ensure to back up your data regularly to avoid data loss.
3. Support Services: Technical support and customer service will no longer be available to you. This includes troubleshooting, updates, and any other support services that were part of your subscription.
4. Updates and Upgrades: You will no longer receive any updates, patches, or upgrades for the software, which could affect its performance, security, and compatibility with other systems.

Do you have a free trial?

A: Yes, we offer a free trial for our services to allow you to experience our platform and its features before committing to a subscription. During the free trial period, you will have access to all the essential functionalities to help you understand how our platform can benefit your business.

To start your free trial, simply sign up on our website and follow the instructions to activate your trial period. If you have any questions or need assistance during the trial, our customer support team is here to help.

What kind of payment methods do you provide?

1. Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
2. E-Wallets: Popular e-wallet options such as PayPal, Razorpay, Skrill, Neteller, and others are available for quick and secure transactions.
3. Bank Transfers: Direct bank transfers are supported for those who prefer traditional banking methods.
4. Prepaid Cards: Prepaid options like Paysafecard are also available for users who prefer this method.
5. Mobile Payments: We support mobile payment solutions like Apple Pay and Google Pay for added convenience.